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Dear Pooja,You have already received a draft from Lavika. Appreciate her effort! However, every cause has a reason. Why aren't the employees owning their actions? The leadership team has been in the firm longer than you have worked. What has been their outlook o...
Hi RK and Pooja,Kindly read my reply again. Did I mention anywhere that involving the CEO is not good? I have suggested finding out the reasons for late comings and eradicating them. Perhaps their reporting heads are not taking the issue seriously and not provid...
Dear Team,Please help with sending an email to all employees to answer telephone calls within 3 to 5 rings. Many customers have complained that employees are not answering the calls. If someone is not at their desk and the telephone is ringing, please answer the...
Dear Pooja,You are in HR. We HR people are not only for deducting salary; thus, we have to find out the root cause and rectify the issue accordingly.It's good that you involved your CEO in a particular issue. Now employees will follow the policy to some extent, ...
Friends,Please help me. I am working in a management consulting firm. I am facing a problem in interacting with employees, mainly for one issue - most of them (from senior to down the line employees) are not signing the attendance register daily and not informin...
Dear Lavika,Dear All,As per our company policy, daily entry in the attendance register is mandatory. Non-compliance with this requirement will be viewed seriously.The importance of making a daily entry in the register has been emphasized to all employees on nume...
Message for Ms. LavikaIn this case, what Ms. Pooja has done is right - involving the CEO. (This is not an easy thing). HR can take the initiative/action on employee-related issues but always keep the CEO in the loop.All the best.R. K. Nair
Dear Lovika,Deducting the salary is not a new initiative, but it's a policy since the last 5 years. My concern was employees are not informing me about their visits or half-days, leaves; hence, I dropped them an email to keep me in the loop, which helps me proce...
Hi all,My company is 4 years old, and now we are issuing appointment letters to all the employees because the HR head recently joined. We have already prepared the appointment letters, but I have to send an email to all the employees individually with the draft....
I guess this exercise cannot be done backdated due to the fact that the signatory, your HR head, has joined you just now only. Therefore, the appointment letter should be dated on the date of issue. I won't expect any difficulties in this effort. But you should ...