Soft Skills Call Center Ppt
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Great PPT. Excellent knowledge.Please send as much information as you can for the same. Anything related to licensing and legal issues will be helpful.Thank you,Niraj
Hi, I am sending you one of the small projects that my team completed as part of their MBA course. The information provided here is based on the market analysis report available in the market. I hope that the details are accurate and can be helpful to you.
Hello All,We are Southern Computer Park located in Trichur, Kerala, India. We are currently running a domestic outbound and inbound customer service center with the support of world-class technology and human resources. Now we are looking for some genuine domest...
We are a multifaceted Indian company specializing in Technology Consulting & Integration. We have set up 150+ centers, both Domestic and International (Inbound and Outbound), across India and a couple of centers outside the country as well (e.g., Sri Lanka, Phil...
Dear Citehr,I had posted this query on the day I registered, but I have not received a reply. Is this query invalid? I had seen a similar query in your list. I wanted to know how one starts a small call center. Whom should I contact? Who can provide me with proj...
Hi,Whether it is a small-scale call center or a large enterprise, we provide all the assistance needed for setting up inbound/outbound projects. We help companies to set up everything from scratch. Please find more information about our service on [CrazyCall - t...
Dear Caesar,If your Customer Satisfaction Index is low, find out why it is low. What are the top five reasons for it? Then, identify the relevant skills that will enhance the CSI. This is a better way to improve customer satisfaction.Ok…Dinesh V Divekar
Good Morning Cesar,I can help you with the required training for the above-mentioned problem of yours. I have been training BPOs on similar issues for the last 6 years.My name is Madhav Reddy. I am a Corporate Trainer & Educationist based in Vizag. I have 10 yea...
Hello all;I am a Quality Assurance Manager for a call center that is receiving low scores for Customer Satisfaction (CSAT). I would like some help in developing soft skill training for representatives to improve CSAT scores. Any help would be greatly appreciated...
Hello, Madhav Sir,This is Sarita from Visakhapatnam. I am an HR recruiter for a BPO. If you need placements for your students who are interested in BPO, then please contact me at landa.sarita@gmail.com or call me at 9010599201.With regards,Sarita